No more calls to Florida

No more calls to Florida

July 31, 2010

Unless your grandma lives there.

We’ve brought the ITS Service Center back in-house, staffed BY students FOR students (and faculty & staff too) for faster support and shorter wait times.

That number is 785-4544. Your calls will reach one of our dedicated student representatives. Our phone system will also let you know estimated hold times, and you’ll have the option of exiting the queue and leaving a voicemail if you don’t want to wait that long.

And for walk-in visits, we’ve moved from McClain to the more centrally-located Pickler Memorial Library – second floor, PML203. We’ve combined the Multimedia Lab, walk-in support, campus telephone operator and instructional design & learning technology services into this one facility to serve you better with a one-stop shop for all your ITS assistance needs.

And because we’re in the library, we’ll be open as long as the library is. We’ve been working hard to train our students to assist with your technical issues, so thank you for your patience during the transition.

The printers that were in PML 312 are now located in PML 203.

FINE PRINT: Due to liability issues, we can no longer provide antivirus or spyware assistance for personal computer systems.